Privacy Policy

At Bortoluzzi.agency we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our AI chatbot.

1. Information We Collect

We may collect personal information in the following ways:

When you interact with our AI chatbot (e.g., ask questions, submit contact details)

When you fill out forms on our site (e.g., contact, newsletter sign-ups)

Through cookies and tracking technologies that collect non-personal data such as browser type, time spent on pages, and general user behavior

2. How We Use Your Information

We use the data we collect to:

Improve your experience on our website

Provide accurate chatbot responses

Respond to inquiries and provide support

Analyze usage patterns and improve site performance

3. Sharing of Data

We do not sell, rent, or share your personal information with third parties, except:

When legally required to do so

To trusted third-party platforms (like OpenAI or Zapier) that help us operate our chatbot, under strict data protection agreements

4. Cookie Usage

Our site uses cookies to enhance your experience. These cookies help us remember user preferences and analyze traffic. You can choose to accept or decline cookies through your browser settings.

5. Data Security

We implement strong technical and organizational measures to protect your information. All data interactions are secured using industry-standard encryption.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time To make a request, please contact us at info.bortoluzzi.agency@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated revision date.