Cookie Policy

This Cookie Policy explains how Bortoluzzi.agency uses cookies and similar technologies to recognize you when you visit our website, interact with our chatbot, and use our services. It explains what these technologies are, why we use them, and your rights to control their use.

1. What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow us to improve the user experience by remembering preferences, recognizing repeat visits, and tailoring content.

2. Why We Use Cookies

We use cookies and similar technologies for several reasons:

Essential cookies – required for the operation of our website and chatbot (e.g., enabling core functions like page navigation and chat functionality)

Performance cookies – to understand how visitors use our site (e.g., analytics and page visit tracking)

Functionality cookies – to remember your choices and personalize your experience (e.g., language preferences)

Marketing cookies (optional) – to deliver more relevant advertising or track marketing performance (if used)

3. Types of Cookies We Use

Session cookies: Temporary cookies that expire when you close your browser

Persistent cookies: Remain on your device for a set period or until manually deleted

First-party cookies: Set directly by our website

Third-party cookies: Set by third-party providers (such as analytics tools or chatbot platforms like Zapier or OpenAI)

4. Managing Your Cookie Preferences

You can control or disable cookies through your browser settings at any time. Most browsers allow you to:

View what cookies are stored

Delete all or selected cookies

Block or allow cookies on a per-site basis

Disable third-party cookies

Note: If you choose to disable or block cookies, some features of our site and chatbot may not work properly.

5. Consent and Updates

When you first visit our site, you’ll be presented with a cookie consent banner allowing you to accept or manage your cookie preferences. By continuing to use our website after accepting cookies, you agree to our use of cookies in accordance with this policy.

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with the updated date.

6. Contact Us

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Email: info.bortoluzzi.agency@gmail.com